Hello.....I have noticed that in the last year or so, Pollo Tropical changed the way they served/cook the beans. It supposed to be a Caribean/Cuban food, but they served the beans as refried beans rec

Ownership should check in on the staff here. Extremely rude from the moment we entered the drive through. When we arrived to the window we were told 3 different Amex cards "didnt work" & were then tol

As we wind down toward the end of 2025, this is usually the time a year I crave a good soup. I know Pollo Tropical is known for its marinated grilled chicken platters, but in my opinion, their chicken