From my initial water service set up to helping me and assisting me with my bill issue speaking with Jacoby was a pleasure. Great attitude and very helpful. Helped out with my service needs very promp

Forget the horrible customer service. We have all come to expect that from a non-profit public agency. What makes Elsinore Valley Municipal Water District the worst is that they brag on their website

Jacoby in customer service is AWESOME!! My service was Going to turned off and they kept telling me that I was not eligible for another extension. I called back the day before I was getting turned off