Waiting 25 minutes for my "scheduled appointment". It's my lunchtime and I am assuming uts theirs also. But then why take the appointment. Is my time as valuable as theirs?

The most you can hope for at any Quest is that you get checked in properly and the tech knows how to draw samples. They've created a monopoly, and as such do not care about customer experience or serv

Figured I'd arrive early so help them out so they're not as busy, but they don't care they had everyone waiting in the lobby laughing inside instead of seeing early arrivals or walk ins.