1st room had broken AC, called lobby, asked to stay in room, 96 degrees, I insisted to be moved. 2nd room had broken, sunken in, stained mattress I couldn’t sleep on, asked for a replacement mattress.

Due to my work over the past year I’ve had to frequent this hotel often. Tiera at the front desk is awesome as well as the other staff. I especially appreciate that the lobby and breakfast area is alw

I had an amazing experience at Homewood Suites by Hilton thanks to Tiera. She went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, attention to detail and any co