waited for over an hour to order just for us to get up to the window and tell us that they are now closed

I ordered food off of DoorDash and they sat there for about an hour and when they got up to the window to get the food, they said they handed out the order wrong and they refused to make remake food.

I stopped by Rally's during lunch, and it was a great experience from start to finish. The staff greeted me with a smile and took my order quickly. I ordered the spicy chicken sandwich combo, and it w