horrible customer service. never had a problem with Michael's until I made the mistake of going to this store- never again.

I went to Michael's in Santa Fe at about 7:45. I thought I would have enough time since the website said it is open until nine. We had to go in through the exit door. He cashier was sitting on the cou

The service at this store is horrible! I tried to check on my order and Iris hung up on me four times. The manager was rude and not helpful. Called customer care and they were just as awful. I suggest