My representative Alvin was great. He helped me set up my new phone and explained all of the charges and fees I would pay. Also offered to cancel current subscriptions on our bill that we do not use.

Probably family-run. Still dealing with unnecessary add ons and billing problems. Verizon corporate advised me not to return to this store. Beware.

My husband and I walked in the store to possibly upgrade to the 15 iPhone and we saw two men in the office just talking as far as we could see. They never came out to acknowledge us so we left the sto