Manager was disrespectful and insisted a defective product less than a year old could not be replaced without an extended warranty. He said I had to contact the manufacturer even though the retailer h

I have been a loyal Best Buy customer for years. Not sure what the negative reviews are here. I have not had any problems and been helped by staff every time I have questions. They are great to work w

One star is very generous, the management is falling apart and don't even know how to do their jobs. I can't even believe this store is even still open with how horribly it is run by management. It wo