Papa John's has hired out their call centres overseas. Hiring foreigners from other countries to take online orders. Not only do they not speak/understand English, the comprehension is lacking as well

I love Papa John's Pizza called "The Works" loaded with great ingredients and I get the largest size

Extremely unhappy waited almost an hour for my food to be delivered and that was from the time it was supposed to be on the way not from when I placed the order and the food was cold when I got it