Cartier has lost a lifelong customer. I've overlooked past disappointments, but I refuse to accept subpar service--especially from a so-called "luxury" brand. Strike 1: I went to purchase a Clou brace

From the moment we walked into Cartier to the moment we left, we felt truly special. The staff was incredibly professional, welcoming, and attentive, making the whole experience feel luxurious. I felt

If I could give them zero stars I would. My boyfriend bought me a ring and it was a little big so we went in to see if I could exchange it for a smaller size. The man who helped us was no help and one