This is one of the worst hotel experiences I have ever had. Stayed here for two nights for an event at the Albany Center. Let's start with the pros, the reason it gets 2 stars instead of 1. - The roo.

A lovely stay, the amenities are great, newly renovated. Pool, exercise room, conference center, event space. Spacious rooms

I have stayed at 6 other hotels in Albany and this hotel is without a doubt the worst. 1) When I checked in, the staff at the front desk barely said a word and just handed me my key. They didn't volu.