The phone service is awful...sounds like they have been sleeping Cannot find proof I even have a policy with them...and still don't have a card I can put in my car,,,just the one from last year.....I

I only carried the insurance through Direct Auto for 6 months. The company is very deceitful in their practices. I was charged $20.00 a month more than the price I was quoted. My payments were automat

The absolute worst insurance ever. Do not use these clowns. Super high cost and if you have to use it, you're screwed. They'll pulp the old sliding deductible on you like they did me. I had the less t