Our service tech, Hector, was polite, knowledgeable, communicated clearly, and was careful about the house (wore boories, protected surfaces). There were a couple of issues about the installation that

Santiago was kind and knowledgeable. And he answered additional questions that I had regarding my other appliances

I contacted Box Appliance through my fridge brand and they were fantastic. Jon came to evaluate the problem, gave some tips on how to minimize the problem while they get the parts to adjust the applia