Worst. Customer. Service. Ever. I called Carytown Bicycle, looking for a specific bike the Specialized website said they had in stock. I spoke to someone who verified the bike and the price. I told hi

Ernest the new service manager wouldn't service my bike because it wasn't specialized. He said they only service specialized bikes now. I should go to another bike shop.

I remember when Carytown Bicycle in Carytown used to be independently owned. It was so much better then! Team members really cared about their clients and it showed. I bought my first nice bicycle the