Bought a love seat here a little over a year ago. Paid for the extra coverage. Has completely fallen apart in that time. They are refusing to honor the policy because it is normal wear and tear. If yo

Purchased a sofa and two chairs in February. They were delivered in June. In August the sofa broke. I called the store and they said to call the service center. I was on hold for over an hour and a ha

My wife and I purchased a sectional from them in February. It's the single most expensive piece of furniture we've ever purchased. They said it should be delivered late May or early June. The furnitur