I've gone into this Apple store twice recently. 1. Buying a new phone for my son - ATT didn't have the color he wanted & they suggested the Apple store, which should honor the price they offered as a

Terrible customer service at the Chestnut Hill, MA store. Upon walking in, an undistinctive guy wandered by me and said "how'r you". I explained that I was here to pick up an order that I'd placed ove

Ryan, the store manager has absolutely zero clue how to work with a customer on an issue that doesn't follow the exact playbook of what Apple has as rigid un flexible policies I had an iPhone 15 Pro c