Cleanliness of the hotel and room; friendly, helpful staff; great location for wine tasting and tours; an excellent place to stay for a couple of nights to tour the finger lakes area; and exceptional

My old impressions of a BW was a lower budget hotel and it was anything but that. Super clean, great rooms (we upgraded to a king suite), very flexible staff (was able to get a later checkout). They a

Paper-thin walls and floors - stayed two nights and had to change rooms in between (busy weekend and we knew this before arriving and were fine with that), but the first night we heard every step abov