On hold for over 15 minutes to make an order super unhelpful was told to order on door dash instead

Our server Ava killed it. Came here with my elderly uncle and aunt - who come to Applebees often. To my surprise, Ava remembered his preferences on several things - and even a manager came out to say

Absolutely horrible. We had to ask twice the host and the waiter for a high chair. Took forever to get our drinks. There were only three of us. Placed our food order still no drinks. Drinks finally ar