I visited Best Buy yesterday to purchase a specific charger for my Dell laptop. Upon entering the store, I asked the man at the front door if the product was available. He confirmed that it was and di

The worst retail experience ever. How do these people stay in business (not far behind Sears)? Purchased a surrounded sound system from Best Buy 18 years ago. Geek Squad hooked it up. After buying a "

The shelves are empty and there is nobody to help you. And those who do help you have no idea what they are talking about. It's a shame that store is only a shadow of its former self. It should be shu