Sometimes people do not realize how much the small things can truly be a blessing in someone's life. After a flight delay due to weather and some other mishaps. I arrived earlier than expected so I to

Essence was a terrible rep this company needs help. Waited for an hour and my rental was supposed to be ready.

If I could give zero stars I would. Agent at counter was great. Prepaid for my rental online, get to counter and magically my card is not the card on file. I show the agent the charge against my card