I came in to exchange a pair of shoes for a smaller size because the ones I bought were too big. I wasn't trying to return them, just swap for the exact same shoe in a half size down. The associate ke

absolute scumbag company. double charged me for a product and then did nothing to fix it and just lied over and over again when I reached out to support "management" had no idea what they were talking

Let me say the star of the whole show was Alan! Not only was he super knowledgeable but also had great customer service! He helped me when I didn't even ask... got me some good deals by his recommenda