Hi Emma this was specific to urgent care by the way. The urgent care reception is always so close to the patients sitting side or behind us. Can hear the whole story

No wonder they have bad reviews. Incompetence all around. Long wait times. Supposed to have 1 yearly physical covered but the dr ordered extra blood tests without speaking to me about them so I had to

Great staff interaction at reception for department 41 with Melanie. I get one of my meds from Canada as it is not covered by insurance and only costs $1 a pill vs in the U.S. $45 per pill. To use Can