Ordered a grilled cheese. How do you mess up a grilled cheese? No butter and cheese uncooked.

A server name Alice she looks emo easy to tell who it is... she told me I couldn't get an alcoholic drink with a vertical ID although she knew I was 22, I ended up leaving and called another AppleBees

Our food took forever. They were not busy, they had servers, hostess/manager...but service was terrible. No refills, no birthday dessert after an hour and 15 minutes waiting we got dinner in boxes and