If I could rate it lower I would. Good luck trying to get someone on the phone and when you finally do hopefully you don't experience the complete incompetence I have. Never again.

Shatara was an amazing help !! Avis was going to leave me stranded at the airport but luckily shatara seen we were distressed from the hertz booth and saved the day !! Amazing customer service .

Absolute horrific customer service. Rented at Rochester airport. Called for a roadside service, everything went normal until they needed to find an interpreter for the actual person renting the car (h