You get texted saying you must check-in early for your rental or it will be cancelled, but online check-in only says there was an error/retry. Their phone number tells you to use their online services

Not polite whatsoever. You spend HOURS waiting for your car just for them to say they don't have it. I am so tired and my first time here on vacation is being absolutely wasted at this DUMP. THEN, whe

1. No one was present when we returned the car at 4 AM 2. No instructions were given to return the car, even though the return time was clearly on the order; and they should have known the lot was goi