Stood at the counter for 10 minutes before the employees too my order. I'm sure they're doing that so they can keep their drive thru order times lower. No apology or anything just rudeness

Me, my boyfriend and our 4 year old stood in the lobby for 20 mins and not a person came and said a word to us or anyone in the lobby

Ordered and paid for a double classic burger with cheese deluxe combo in the drive thru, but was given a single. Paid over $10 for not what i ordered and it was nothing but a glob of Mayo and barely a