Quality of pretzel has plummeted since they have been in mall, The pretzels use to be soft and delicious! I've purchased 3 times in the last year or so and they are hard and taste old. I thought I hap

The hours state they are open until 9pm and I drove to get two pretzels for my kids. And when I got there the employee said at 7:48 they are closed. The whole mall is still open.

Tried to get some Wetzel bites at 1005am . But the employee there said not open till. 1030am. What a let down. It supposed to be open at 10am. It's Friday not Sunday.