We recently purchased a Lenovo laptop (we were talked into it) because our old computer wouldn't take Windows 11. We've had it two weeks and it's been nothing but problems. The Geek Squad had to uploa

when it takes 3 hours for them to give me a new phone. service is really bad. It was dead inside and I can't see why now.

I attempted to return a defective laptop I purchased 16 days ago. I was told the only way I could return it would be if I purchased a $50 annual fee membership. I explained that this was the second la