I have been searching high and low for a hairdresser that actually listens to me and produces what I want. I have found my stylist in Moon. She listened and was able to match my preexisting color and

My daughter saw Moon today and sobbed the entire way home after her appointment. She asked for 3 inches taken off with some layers for movement, some face framing and and undercut. Where do I start? S

PREMIUM PRICING--THEN DESTROYED MY VOLUME, CURLS, AND LEFT ME EITH SPLOTCHY HAIR! Asked for a trim and highlights--ended up with uneven splotches, ruined hair volume, and a cow lick. When I asked for