Had absolutely the worst possible experience today with the Team lead doing the customer service for a prepaid phone plan (Ashya I believe was his name tag definately said Team Lead). first he writes

Lima and Helvti were very helpful, and went out of their way and took a long time to help me. Lima took her time with me helping me out and went above and beyond.

Went in to buy a TV and 3 different employees gave me different information about a payment inquiry. When settled with the last sales person, he was nice and said that we should be good to go. The man