I purchased three pairs of shoes on 7/4. I received the first pair in two days, and it was the wrong shoe in the wrong size. I contacted Steve Madden support, who has been everything but helpful. They

Walking into the store I immediately fell in love with the energy! And it was all due to Zy'heem Downey. He greeted me with such a marvelous attitude that made me pause my podcast that I was previousl