Did not honor the Costco Travel Price. Charged us over $100 more than the said price and said that the Costco Travel Price is a suggested price

Never made clear to my husband and I that there was a hefty deposit required up front to rent in addition to the rental fee--if this was made clear we wouldn't have rented in the first place, it was c

I would give this place a zero based on the manager's customer service. James Murray is very unprofessional and rude! The worst experience I've had ever renting from any rental car company.