Horrible customer service. Asian lady working the front is just the worst. Rude and had attitude the entire time. Genuine stick up their ass.

Hertz Oakland International Airport - Worst customer service and car rental experience ever. Had booked to collect a rental at 12pm through Dollar Rentals. There was no car yet and we were told it wou

We arrived on time and waited over one hour and forty minutes in line to speak with only one of two service agents about our prepaid car reservation. We were told we could expect a wait of an hour, if