Every time I come here I get zero customer service. Cashiers usually greet me and are friendly. Staff on the floor ignore customers and I can never get assistance. The aquarium section is very concern

Genuinely the worst petsmart i've been in. walking in, you get to see the display of dead beta fish who were in these tiny, dirty cups. If you're looking to get any sort of fish from here, don't. they

What went well? EVERYTHING!!!! We had amazing customer service!!!!! It was so good that, when I left I had to send a message to corporate. I love stores that hire folks who genuinely show up to help,