Hard to find . Employees negative attitude at Geek Front Desk and Customer Service . Plus no one directing you at entrance

Sold me a used toothbrush ($150) as new??? What?!!! Not only was it used, it wasn't the correct model ($50). Sketchy stuff going on here.

been a customer for over 25 years - never an issue - ALWAYS look forward to going to the store and spend too much $ there, and love it But today, I may be done. I pay for the extended warranties and t