A couple weeks my wife booked a 7 passenger vehicle and the day we were supposed to pick up the car they called and said they didn't have anything I that type of vehicle and finally got stuck with a 5

When I needed a next day rental I booked through a third party app. When I arrived they were overbooked and the app hadn't passed on any info but my name so they couldn't contact me before I arrived v

Unlike other rental companies, they do not accept "Privilege" to rent a car, but they only tell you this after they accept your reservation and you arrive at the rental counter to pick up the car!