My original review was six years ago. Six years ago, it was very easy to get an appointment for my Nexus interview. Currently, I have two children and a spouse that are ready for the interview process

Front desk ladies were the rudest I have ever dealt with in a long time!!! I was early and they were so mean. Very unprofessional!!!!! Very disrespectful! I was so uncomfortable!

An absolutely insane experience that truly made me disappointed in the state of federal public-facing workers. When we got there, we knew we couldn't go without an appointment, so we just went into th