Helpful pharmacist takes the time to explain to you about your medication's. They are closed an hour for lunch, so make sure you don't go there at that time.

I can help you turn this into a clear, professional complaint that explains what happened without escalating the tone--this usually gets taken more seriously. Below is a polished email version you can

Everything the service and they have amazing variety on groceries and wine is so neat clean very friendly I love to go pick up my prescription and finish by shopping there