The hotel lobby was great. Smelled nice. Our room was on the 5th floor and at first glance was nice. However, we stayed for 4 days and no one would clean our room, replace toilet paper or towels for 3

At check in, I was greeted by a very friendly lady in a dress and blazer. She was very helpful. There was another lady in a gray uniform that just stared at me. The gentleman that works overnight was