I bought a "plush" Serta mattress from Macy's online. What I got was rock hard! Whatever option I choose to return or exchange it will cost too much. They want it in the the original packaging. Who ke

No it is not New York or San Francisco but it a great store for Medford and I try to support it so we don't lose it! Perfume counter has a great selection and is very helpful. They let me return a lip

The selection of women's clothing is lackluster and outdated. Service was hard to judge as no one greeted me or checked on me as I shopped. Customer service is dead.