Came in today to add a charm to my bracelet the lady named Helen was not friendly and her energy throughout the whole interaction was not welcoming or inviting, usually when I go I'm always met with s

I cannot get over the outrageous price increases. The prices were reasonable! Now they are gouging folks! Instead of making customers happy, you've disappointed everyone.

I had a nice conversation with Angela today. She is my favorite James Avery person. The situation was understood & resolved. This is why I do love James Avery. They handle situations respectfully & pr