After holiday shopping, l needed a late dinner. I didn't want to cook and I didn't just want one of the fast fried food chains. I stopped into Panera and got a reliably good meal, quickly! It was the

First, no baguettes. No hot cocoa. The coffee machine was empty, and when they replaced it, it was literally ice cold. The tables, all messy, dirty, and not cleaned up by staff. The trash area, full.

From a 15-Year Regular to a Final Goodbye I have been a loyal customer of this Panera location since 2010, but the steady decline in food quality and service has finally reached a breaking point. What