1 car in bay no others in line 4 people standing around talking about anything but the car in the bay finally Fred walks up ask what he can do to help i say high milage oil change he goes it'll be 3 h

Went in for an oil change and now my car smells like burnt rubber and is leaking... no appointments so I hope they can still take me to fix their mistake.

I had a good experience with getting my tires replaced here, so i figured I'd give the oil change a try. BIG MISTAKE. They had my car for an hour, called me to let me know they couldn't get the filter