The director/owner of this operation is named Steve. He does not know what he is doing when it comes to communicating with parents/guardians. He will CC other adults to his email reply, when they were

This is not how you treat customers. Telling us too calm down is not how you should talk too us.

My son, who hated algebra last year and was failing, loved attending Mathnasium! They were able to identify his struggles and meet him where he was at. His confidence in math has increased immensely.