Koch Florist & Gifts has the WORST customer service ever and should be SHUT down. One of the employees, Kiersten lacks the level of professionalism that is necessary to work in customer service. The w

I always order my 3 granddaughters their beautiful flower birthday cakes, in addition to family anniversary's & holidays & they delivery locally. I appreciate their kindness & business. Thank you

Terrible customer service. Rude and condescending employee on the phone. I was just trying to get an estimated delivery date for a bouquet for a death in family. Horrible attitude. placed order for sa