Great company. I won't use anyone else for our gas log fireplace maintenance. They get right to work and explain everything to us. Some years we need a new part but mostly just routine maintenance. Po

Well two years ago, I gave Archie's a 5-star review, but not today. In the second week of November, I made an appointment for a technician to come to our house to service and turn on our Heatilator. T

Worst customer service ever! wish I had seen the reviews before we ordered our fireplace front from them. Placed our order in July and finally received it on December 6th! The shipping label said it w