Well two years ago, I gave Archie's a 5-star review, but not today. In the second week of November, I made an appointment for a technician to come to our house to service and turn on our Heatilator. T

Worst customer service ever! wish I had seen the reviews before we ordered our fireplace front from them. Placed our order in July and finally received it on December 6th! The shipping label said it w

had an issue with a section of flue pipe in my fireplace that was detected by another company. I was not happy with the solution they proposed so I called Archies. Duane Idol came out and criticized t