My parents got a couch from here and when delivered it was the wrong one. Store just brushed off the request and would not take back. First and last time buying from here

We ordered some furniture and set up delivery to our new address with their customer service. They told us that since this address is further away they could only drop off on Friday so I took the day

Ordered a sofa through Bob's. Raciel helped us immediately and was professional and made us feel at home, but also let us browse unimpeded. Once we found our sofa the checkout process was quick and se