I placed my order online around 4:00 PM using the Pollo Tropical app and scheduled it for pickup at 4:45 PM. When I arrived at the store, my order could not be found. I asked to speak with a manager,

I love the food at Pollo Tropical. The chicken meal was delicious...moist chicken with excellent seasoning flavors. The brown rice was well done and the black beans were savory. The inside of the rest

I didn't go into this particular Pollo Tropical, but I have repeatedly ordered food from it. From its name one can no doubt tell that it specializes in Caribbean foods , Most recently I had their gril