Terrible ordered a couch with chaise, two months later they delievered a couch no chaise. Macys apologized claimed they ordered another chaise that would arrive in 4-6 weeks when I followed up 4 weeks

We ordered a storage bed from Macy's, but the sales rep entered the wrong version from the start without us knowing and never brought it up. We were the ones who eventually caught the store's mistake

The floor salesperson was very nice and very helpful, answering all my questions, patiently measuring the tables . HOWEVER the MANAGER was nasty. He shouldn't do any customer service. He was mean and