Staffing levels, website accuracy for oil change availability, store level accountability for notifying customers before the day of the oil change, dept supervisor (female, no name tendered) genuine a

2 hours for an oil change even with having an appointment. Having 1 technician working at 4pm is insane.

We had our oil changed and two days later the engine started smoking and overheating. When we lifted the hood, we saw that the oil cap was put back on and there was oil all over the engine. Had to hav